Cookie Policy

Last updated: 4 September 2026

1. What Are Cookies?

Cookies are small text files placed on your device by websites you visit. They are widely used to ensure websites function properly, maintain secure sessions, and provide essential services.

2. Cookies We Use

BookMi uses strictly necessary cookies required for the platform to operate. We do not use third-party advertising or cross-site tracking cookies.

Customer Authentication Cookie (`bookmi_session`)

A secure, encrypted, HTTP-only session cookie created when you sign in via phone OTP. It enables you to view appointment history and book slots without re-entering your phone number on every interaction.

Owner Authentication Cookies (`__session`, `__client_uat`)

Managed by Clerk for salon owners to maintain secure dashboard sessions, protect salon settings, and prevent unauthorized account access.

3. Managing Cookies

You can control and delete cookies through your browser settings. However, because our cookies are strictly necessary for authentication and session management, disabling them will prevent you from signing in or managing appointments.

4. Contact

If you have any questions about our use of cookies, please contact your salon administrator or reach out to the BookMi support team.